Pathology LIMS Application Specialist

Posted 20 May 2022
Job type Permanent
Contact NameDaniel Wallace

Job description

I currently have a excellent opportunity available for an experienced Biomedical Scientist or Medical Laboratory Assistant to join a LIMS software vendor as an Application Specialist, focused on the delivery and user training of their core LIMS application.

The position will be home-based, however will require occasional travel to customer locations.

Key responsibilities:

  • Perform pre-sales activities including product presentations and demonstrations;
  • Assist with new product implementations including conducting implementation planning study sessions, client training demonstrations and workshops and providing general implementation guidance and support;
  • Provide domain expertise to inform, develop and document business and functional requirements to support product upgrades and enhancements;
  • Assist with the development of a training programme for the LIMS
  • Deliver key training to customer-base for the core LIMS product post-implementation
  • Create and maintain product documentation, manuals and knowledgebase articles
  • Assist with maintaining the company procedural documents in accordance with the ISO9001, ISO27001 certification standard
  • Other relevant duties as reasonably required

Experience required:

  • Experience working in a pathology laboratory, ideally as a BMS with a desire to move into more IT focused projects
  • Demonstrated interpersonal skills with an ability to build effective relationships with co-workers and clients, including:
  • Quickly adapt to the changing needs of our clients, and work with other teams to ensure those needs are met.
  • Strong communication skills both written and verbal, including;
  • Excellent command of the English Language in written form;
  • Proven ability to translated technical requirements into End-User supporting documentation based on client requirements;
  • Preparation and publication of quality user manuals; and,
  • Delivery of application training to clients to ensure high level of proficiency.
  • Sound technical skills with a background in application support services.