Technical LIMS Consultant

Posted 18 July 2022
Location
Job type Permanent
DisciplineLIMS
Reference30082
Contact NameDaniel Wallace

Job description

I am currently working with a fast-growing LIMS software company who are looking for a Technical Consultant to join their Technical Services team.

 

The successful candidate will be involved in the implementation of laboratory software systems in a wide variety of different industries and organisations ranging from small businesses to global pharmaceutical companies.

 

This is a fantastic opportunity to join a growing team of Technical Specialists; you will be involved in the delivery of innovative software at the cutting-edge of the industry.

 

The successful candidate will receive training on the software and configuration tools, as well as 3rd party software packages. A competitive salary will be offered dependant on experience with benefits including private healthcare.

 

Responsibilities include, but are not limited to the following:

 

  • Delivery of on-site and off-site consultancy services to customers including software design, project delivery, customer workshops, presentations, data modelling, technical architecture, technical delivery, report writing, training.

 

  • Acting as Project Leader on designated projects and ensuring that project delivery is executed in accordance with internal operating procedures and implementation methodologies.

 

  • Understanding and documenting customer’s functional requirements and getting sign-off and agreement from the customer.

 

  • Implementation and configuration of the developed software. This includes the use of reporting tools to design the customer specific reports. Extension to other products as needed

 

  • Project management of system implementations to meet customer expectations including customer visits

 

  • Maintaining project documentation and records of time spent on all customer related activities

 

  • Provision of training courses and seminars on an as needed basis

 

  • Attendance at technical seminars and user meetings as required

 

  • Visit to distributor companies for the purposes of training and assistance with technical seminars

 

  • Support for customers via email, phone and site visits where necessary

 

  • Other related tasks on an as needed basis

 

Person specification:

  • Good understanding of Relational Databases
  • Structured Query Language (SQL)
  • SQL Server
  • Laboratory/LIMS experience (would be a benefit)
  • Crystal Reporting (training will be given if necessary)
  • Strong oral and written communication skills
  • Strong Customer Facing skills
  • Fast learner

Full driving licence (some travel may be required)