Technical Sales Support Application Specialist

Position: Technical Sales Support Application Specialist

Overview:
We are seeking a Technical Sales Support Application Specialist to play a key role in supporting the sales organisation within a leading laboratory informatics provider. This position ensures that customer requirements are fully understood, effectively addressed and translated into tailored technical demonstrations and solutions.

You will deliver engaging product demonstrations - both on-site and remotely participate in tenders and customer calls, conduct laboratory audits, and represent the company at trade shows. Acting as a bridge between Sales and Professional Services, you’ll help ensure a smooth transition for clients post-sale while supporting broader business goals through technical expertise and collaboration.

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Key Responsibilities:

• Support the Sales team in conducting laboratory audits, product demonstrations (on-site and virtual), and pre-demo strategy sessions for new business opportunities.

• Contribute to the preparation of tender documents, particularly the sections describing system functionality.

• Collaborate with the Technical Sales leadership to develop and maintain standard demonstration environments.

• Maintain up-to-date technical knowledge of relevant technologies (e.g., databases, scripting languages, reporting tools, web technologies) to confidently engage with client IT teams.

• Act as a liaison between Sales and Professional Services to ensure effective knowledge transfer following the sales process.

• Deliver compelling and tailored product demonstrations aligned to each client’s specific needs.

• Attend industry events, exhibitions, and trade shows as an attendee, exhibitor, or presenter.

• Participate in internal product discussions, providing customer-focused insights to enhance offerings.

• Support internal training activities as needed.

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Qualifications and Experience:

• Native or fluent proficiency in French, with strong English communication skills (written and spoken).

• Excellent presentation and communication abilities, with experience showcasing complex software solutions to diverse audiences.

• Background in pharmaceutical research, manufacturing laboratories, or laboratory informatics software.

• Willingness to travel up to 20% across Europe (primarily France) for customer meetings and events.

• Solid technical foundation with interest or experience in areas such as software configuration, reporting, programming (Java, JavaScript), and database management.

• Proficiency in Microsoft Windows and Office Suite.

• Bachelor’s degree (or higher) in a relevant scientific or technical field.

• 1–3 years’ experience in laboratory operations, LIMS, life sciences, pharmaceuticals, or consulting.

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What’s on Offer:

• Competitive salary and commission structure (based on experience and location).

• Comprehensive benefits package.

• Ongoing professional development and career progression opportunities.

• A supportive, collaborative work environment focused on innovation and customer success.