Digital Coordinator

Overview

We are supporting an NHS organisation seeking an experienced Digital Coordinator to support day-to-day digital operations across the trust. The successful candidate will play a key role in supporting user access, smart cards, licensing, and general digital administration activities within a busy healthcare environment.

Key Responsibilities

• Manage and administer NHS smart cards, including onboarding, modifications, and access requests
• Support user account administration across various clinical and non-clinical systems
• Coordinate software licensing and asset management activities
• Provide administrative support for digital and IT service functions
• Assist with ticket management and ensure timely resolution or escalation of issues
• Liaise with clinical, operational, and technical teams across the trust
• Maintain accurate documentation, user records, and compliance processes
• Support onboarding/offboarding processes for new starters and leavers
• Ensure adherence to NHS information governance and security policies

Overview

We are supporting an NHS organisation seeking an experienced Digital Coordinator to support day-to-day digital operations across the trust. The successful candidate will play a key role in supporting user access, smart cards, licensing, and general digital administration activities within a busy healthcare environment.

Key Responsibilities

• Manage and administer NHS smart cards, including onboarding, modifications, and access requests
• Support user account administration across various clinical and non-clinical systems
• Coordinate software licensing and asset management activities
• Provide administrative support for digital and IT service functions
• Assist with ticket management and ensure timely resolution or escalation of issues
• Liaise with clinical, operational, and technical teams across the trust
• Maintain accurate documentation, user records, and compliance processes
• Support onboarding/offboarding processes for new starters and leavers
• Ensure adherence to NHS information governance and security policies